Questions about your eSIM, your plan or getting connected? We’re here to help.
Manage your plan, check your data usage, top up or renew your bundle directly from your dashboard.
Not sure which plan to choose or whether your phone supports eSIM? Send us a message and we’ll be happy to help.
You can also reach us by email during our support hours.
Most recent smartphones support eSIM. Check our compatibility list before ordering to make sure your device is supported.
After checkout, you’ll receive your eSIM by email with a QR code and installation instructions. Open your phone settings, add a new eSIM and scan the QR code. Follow the steps on your screen to finish setup.
Yes. When using your Whisper eSIM abroad, make sure Data Roaming is enabled for your Whisper eSIM. Also select 4G or 5G as your preferred network mode.
Your data plan usually starts as soon as you activate your eSIM. This means your plan can begin before you travel, depending on when you install and activate it. To get the most out of your data, we recommend installing your eSIM shortly before your trip.
First, check that your Whisper eSIM is selected for mobile data. Make sure Mobile Data and Data Roaming are enabled and select 4G, 5G or automatic as your network mode. If needed, restart your phone.
Still not connected? Contact us and we’ll help you get online.
